Thursday, 19 April 2018

Big up Swarovski

I purchased a pair of Swarovski Binoculars about six years ago and they have served me well since but last weekend whilst at Carlton Marsh the eye cup worked lose and the rubber end fell off. I put it back on but it was not a good fit and would come off with little persuasion.

I emailed Swarovski and the following day in the post came two new eye cups which I easily fitted and the bins are now good as new but what excellent service and worthy of a mention here on the blog. Well done Swarovski keep up the good work as there's no denying the quality of the product but all to often service lets companies down and you've set a high bar and I'm extremely pleased I decided to invest in your product.

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